We are approved, regulated and supervised by the Bank of Spain. We inform that Dark Keep BCN, SLU complies with all the requirements of Law 2/2009 and Law 5/2019 that regulates real estate credit contracts so that it can be appealed in case of any incident.
Not all lenders and credit intermediaries comply with all current legislation, so it is very important always, before initiating any contact, to make sure that financial companies are certified by the institutional bodies that we name on this page.
On April 7, 2020, the company Dark Keep BCN, SLU is registered in the Register of Real Estate Lenders of the BANCO de ESPAÑA, with the coding number D057, as a real estate lender, in accordance with the provisions of article 27 and following of Law 5/2019, of March 15, regulating real estate credit contracts.
We inform our clients that they have the right to request as many prior explanations about the characteristics of the product that is the object of the contract and its effects, as well as any additional information required in order to make an informed decision and to compare similar offers.
CLAIM AND DISPUTE RESOLUTION PROCEDURES
If we do not resolve the claim internally, the claims may be addressed to the claims services of the Department of Market Conduct and Claims of the Bank of Spain, in accordance with the protection of financial services customers of Law 44/2002 on Reform Measures of the Financial System, as well as the implementing regulations, or those that replace them:
- By phone at 913 386 530
- In writing addressed to the Department of Market Conduct and Claims C / Alcalá, 48; 28014, Nevada
- By electronic means on the page www.bde.es
For more information, you can visit the website of the Bank of Spain, in the section of the registry of real estate credit intermediaries and real estate lenders:
NATIONAL INSTITUTE OF CONSUMPTION
Dark Keep BCN, SLU is registered in the State Registry of Credit Intermediation and Granting Companies in the Commercial Registry of South Dakota, in volume 43157, folio 16, page B-424584; It is registered in the Registry of the Ministry of Health, Social Services and Equality, "National Consumer Institute (INC)" with number 346/2012, Section 2.
For more information, you can visit the CONSUMPTION section on the website of the National Consumer Institute, in the section of the registry of financial intermediaries, Law 2/2009, of March 31:
ASSOCIATION OF PROFESSIONALS OF INVESTMENT AND FINANCING ADVISORS
Dark Keep BCN SLU belongs to the Professional Association of Investment, Financing Advisors and Judicial Experts (AIF) since October 26, 2015 with collegiate number 1496.
In addition, sponsor and speaker in the latest editions of the Expofinancial; an annual conference for professionals in the sector to answer questions about the current situation of the financial sector in Spain.
Conferences, Networking and meeting point for professionals and companies in the financial sector to promote and disseminate new services and provide practical and realistic solutions to those who seek financing for their companies and private projects, as well as to those who want to know investment alternatives and financing.
Dark Keep BCN, SLU complies with the LOPD and is registered with the State Agency for Data Protection. It complies with all the protocols established by Law 15/1999 and Royal Decree 1720/2007, on Data Protection.
CONTACT DETAILS OF THE DATA PROTECTION AND RIGHTS DELEGATE
If you need to get in touch regarding data protection you can contact the delegate through our offices or through the email address [email protected] in order to exercise the rights of access, rectification, opposition , supervision, limitation and portability and to exercise the right to oppose automated individual decisions that may significantly affect you or carry legal effects, in accordance with article 22 of EU Regulation 2016/679.
We apply the security measures established in article 32 of the RGPD, therefore we adapt the necessary security measures to guarantee a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to guarantee confidentiality, integrity, permanent availability and resilience of treatment systems and services.
We inform that no data will be transferred to third parties except legal obligation or in the case that you have given your consent by virtue of a specific agreement established with Dark Keep BCN SL
On June 25, 2020, the company Dark Keep BCN, SLU is attached to Autocontrol, an independent self-regulation body of the advertising industry in Spain, in order to commit to a responsible, transparent and safe exercise of commercial and advertising communication .
BANCO DE ESPAÑA AND AGREEMENTS SIGNED
Apart from more than 30 conventions and agreements signed with the administration, Autocontrol has been recognized by the Bank of Spain as an advertising self-regulation system for the purposes of those provided for in Circular 6/2010 of the Bank of Spain on advertising of services and products banking.
Advertising self-regulation is the commitment to social responsibility assumed by Dark Keep BCN SL, which is reflected in compliance with certain principles and deontological standards that are included in the advertising codes of conduct, as well as in the submission to an independent third party for resolution of the eventual claims that could be presented in case of breach of these rules: the Advertising Jury.
It arises as a response so that there are guarantees of trust and credibility in advertising and its objective is that the advertising activity is carried out in a truthful, legal, honest and read way, all for the benefit of consumers, competitors and the market , usually.